who we serve: Health Systems, Physician groups, providers
Health Systems, Physician Groups, & Providers
At C3 CCM, where we specialize in providing comprehensive chronic care management solutions tailored to the unique needs of health systems, physician groups, and individual providers. Our services are designed to enhance the delivery of care across various specialties, including primary care, cardiology, pulmonology, and more.
By leveraging our expertise, healthcare professionals can improve patient outcomes, increase efficiency, and unlock new revenue streams. Discover how C3 CCM can transform your approach to chronic care, making it more proactive, personalized, and effective for every patient you serve.
we handle it all:
1. Patient Eligibility Assessment
Our team performs an elgigibility assessment for your existing patient population. Once we idenitify patients eligible for the program we will contact their provider for clarification and acknowledgment. Once approved by the provider we will begin reaching out to each patient via prefferred communication preferances.
2. Patient Outreach & Education
Our approach involves a personalized outreach strategy to each patient, where we introduce them to our program and clearly explain what they can expect. This initial conversation is crucial for establishing trust and rapport. We detail the benefits of the program, how it will enhance their care, and the ways in which our support can make a difference in their health journey. Education is at the forefront of this process, ensuring patients are fully informed about how our services will be integrated into their existing care plans.
3. Patient Enrollment & Onboarding
Patients will recieve tailored informative documents that will explain the CCM program, why and how they should enroll to the program. Patients will have the option to enroll over the telephone or through the patient portal. Patient Enrollment Checklist:
- Availability of CCM services
- Possible cost sharing responsibilities
- Only 1 practitioner can furnish and bill CCM services during a calendar month
- Patient’s right to stop CCM services at any time (effective the end of calendar month)
4. Care Management
At the heart of our service is a patient-centered approach that emphasizes continuous, personalized support. Our dedicated care teams, consisting of experienced nurses and care coordinators, maintain regular contact with patients, ensuring not only the effective management of their conditions but also fostering a sense of comfort and trust. By integrating advanced technology with a human touch, Chronic Care Connect effectively monitors patient health, adapts to changing needs, and provides educational resources, thus empowering patients to take an active role in their health management.
5. Reporting, Billing, & Analysis
Our platform delivers detailed reports on patient progress, health outcomes, and program engagement, allowing providers to monitor the effectiveness of the care plan and adjust strategies as needed. These insights are crucial for optimizing patient care and enhancing health outcomes. Additionally, we understand the importance of financial management for healthcare organizations. Therefore, our system includes robust billing reports that offer a clear view of the revenue generated from the chronic care management services. These reports are designed to streamline the billing process, ensure accuracy, and support compliance with healthcare billing regulations.
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